Introduction
Seekomatics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI solutions and services.
Information We Collect
Information You Provide
- Contact information (name, email address, company name, phone number)
- Business information when you request our services
- Messages and communications you send through our contact forms
- Project requirements and specifications for AI solutions
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Usage data, including pages visited and time spent on our website
- Cookies and similar tracking technologies
Client Data
When you engage our services, we may process data on your behalf as part of delivering AI solutions. This data is handled in accordance with our service agreements and your instructions.
How We Use Your Information
- To provide, maintain, and improve our AI solutions and services
- To respond to your inquiries and provide customer support
- To send you updates, newsletters, and marketing communications (with your consent)
- To process transactions and manage business relationships
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our agreements
- To analyze usage patterns and improve our website and services
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our business (hosting, analytics, email services)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or government regulation
- Consent: With your explicit consent for specific purposes
- AI Processing: When necessary to deliver AI services, data may be processed by cloud AI providers (Azure OpenAI, OpenAI) under strict data processing agreements
Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and audits
- RBAC (Role-Based Access Control) for data access
- Audit logging and monitoring systems
- Secure deployment practices for on-premises and cloud solutions
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Client data is retained according to the terms specified in our service agreements.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw consent for data processing where applicable
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at hello@seekomatics.com or call us at +92 323 4372390.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage and improve performance
- Functional Cookies: Remember your preferences and settings
AI and Machine Learning
As an AI solutions provider, we may use AI technologies to:
- Process and analyze data to deliver AI-powered services
- Improve our AI models and algorithms
- Enhance user experience through intelligent features
Data used for AI processing is handled with strict security and privacy controls. We do not use client data to train general-purpose AI models without explicit agreement.
International Data Transfers
We operate in the UAE, Pakistan, and remotely. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements, to protect your data in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: